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From order questions to product guidance, we've got you. Drop us a message and we'll respond within 1–2 business days.

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We'd love to connect. Reach out via email or Instagram and we'll get back to you within 1–2 business days, Monday through Friday.

📞 Phone / Text615-673-5596

✉️ Emailshop@shoprenaevalashes.com

📍 LocationNashville, TN 37167 · United States

🕐 Response HoursMon – Fri: 9:00 AM – 5:00 PM CT
We respond within 1–2 business days.

Terms & Conditions

Last Updated: 04/09/2026

1. Overview

This website is operated by Renaéva Lashes. By visiting our site and/or making a purchase, you agree to be bound by the following Terms and Conditions. If you do not agree to these terms, you may not access or use our website.

2. Eligibility

By using this site, you confirm that you are at least the age of majority in your jurisdiction. You agree not to use our website or products for any unlawful or unauthorized purpose.

3. Products & Pricing

We strive to display our products as accurately as possible, including color, curl, and length. However, we cannot guarantee that all product imagery is 100% accurate on your device. Prices are subject to change without notice. We reserve the right to discontinue any product at any time.

4. Order Acceptance & Cancellations

Placing an order does not constitute a binding agreement until we confirm and process it. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability. If your order is cancelled, you will be notified and fully refunded.

5. Payment

We accept all major credit and debit cards. By submitting your payment information, you represent that you are authorized to use the payment method provided. All transactions are processed securely.

6. All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless an error was made on our end. Please review your selections carefully before completing checkout.

7. Limitation of Liability

Renaéva Lashes and its owners, employees, and affiliates are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website. All products are provided as-is. We do not guarantee uninterrupted or error-free service.

8. User Conduct

You agree not to use our website to engage in any unlawful activity, transmit harmful or offensive content, infringe on the intellectual property rights of others, or attempt to gain unauthorized access to any part of our site.

9. Intellectual Property

All content on this website — including logos, product images, text, and branding — is the property of Renaéva Lashes and is protected by applicable copyright and trademark laws. You may not reproduce, copy, or redistribute any content without written permission.

10. Third-Party Links

Our website may contain links to third-party websites for convenience only. We are not responsible for the content, policies, or practices of any third-party sites.

11. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Your continued use of our website following any updates constitutes acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Tennessee, United States.

13. Contact

Questions about our Terms and Conditions should be directed to:
Email: shop@shoprenaevalashes.com
Address: Nashville, TN 37167

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Have a Question?

We're Here, Babe!

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Get In Touch

Have a Question?

We're Here, Babe!

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Terms & conditions

Terms & Conditions

1. Overview

2. Eligibility

3. Products & Pricing

4. Order Acceptance & Cancellations

5. Payment

6. All Sales Are Final

7. Limitation of Liability

8. User Conduct

9. Intellectual Property

10. Third-Party Links

11. Changes to Terms

12. Governing Law

13. Contact

Choose options

YOU MAY BE LOOKING FOR...